Max Services

Max’s Regular Service Packages

At Max Guitar Care, we recommend regular service, especially in the Spring and Fall, when the temperature and humidity change. In the Edmonton area, we experience large swings in temperature and humidity. When you heat your home in the winter, even if you use a humidifier, it’s difficult to keep the relative humidity above 40%. Once spring comes, the relative humidity rises to 60%, with the humidifier off. As Max says:

"Imagine being a wooden guitar held together by glue with all kinds of pressures and tensions in different places in your body, in a changing environment like that. No wonder guitars move and require adjustment."

So, the next time your guitar needs a string change, or just doesn’t quite feel right, like it used to, call us about one of our service packages below. We offer all of our service packages and repairs at competitive rates.

  1. The Value Package
    Max will change your strings and check everything out, including tuners, neck, nut, and saddle. Report on condition and recommend service requirements. Includes strings, shop supplies, and 30 minutes professional service.

  2. The Standard Package
    As above with Value Package, plus Max will service tuners and jack, adjust truss rod if required, and set intonation on electric instruments. Includes strings, shop supplies, and 60 minutes professional service.

  3. The Premium Package
    As above with Standard Package, plus Max will adjust string action from saddle and nut. Includes strings, shop supplies, and 90 minutes professional service.

  4. Repairs
    Each repair is different. For this reason, we believe it’s in the best interests of our customers not to offer standard repair packages. We examine and estimate every repair individually. But once we quote a repair, we don’t exceed that quote, even if we need to spend twice as long on the repair as we had originally thought. That’s our “Peace-of-Mind Guarantee” to you.

Max’s Sales Consultancy Service

Some people love to shop and swap guitars. For others, it can be a nerve-wracking and intimidating experience. Some folks are uncomfortable about their lack of product knowledge and feel ill at ease with a cool-dude guitar salesman. The amount of technical information out there can be daunting. What’s a fair price? Am I being taken?

Max has bought and sold a lot of guitars since 1965. He knows what’s good and what’s not. And he knows about value and price. He will take the stress out of guitar shopping for you.

Guitar shopping advice and support

Max will consult with you on your needs and wants in a safe no-BS environment. He will recommend some options for you and make you at ease about questions of value, reliability, and price. If you like, Max will go shopping with you, or go shopping for you on your behalf. Don’t worry; be happy. Max wants you to play your guitar, enjoy yourself, and bring it to MGC for regular service. And Max wants you to recommend him to your friends. Rest easy. Here’s another “Peace-of-Mind” satisfaction guarantee. If you turn out to be dissatisfied with your purchase decision based on Max’s advice and don’t want to return it to the retailer, Max will buy it back from you at your full purchase price.

Consignment Sales

If you have an instrument that you want to sell and don’t want to sell it yourself, Max will tap his network and sell it for you on consignment.
 
Referal Promotion

Refer a customer to Max and get a free string change and simple set-up (a $60 value!).

The new customer you refer will receive a 10% discount on their first repair or service.

Max's Favorite Quotes
" If Noah had been truly wise, he would have swatted those two flies. "